Terms & Conditions

Last updated: May 2025

These Terms and Conditions ("Terms") govern your use of the website intellectforge.pro operated by IntellectForge Pte. Ltd. (UEN 201639482D) ("IntellectForge", "we", "us"). By accessing this website, you agree to these Terms. If you do not agree, please do not use the site.

1. About IntellectForge

IntellectForge Pte. Ltd. is a Singapore-registered company providing artificial intelligence consulting, custom AI development, MVP building, model engineering and deployment services. Our registered address is 1 Fusionopolis Place, #03-20 Galaxis, Singapore 138522.

2. Website use

You may use this website for lawful purposes only. You agree not to:

• Attempt to gain unauthorised access to our systems or data;
• Transmit malware, spam or harmful code;
• Scrape, copy or reproduce site content for commercial purposes without written consent;
• Misrepresent your identity or affiliation when submitting enquiries.

3. Information and pricing

Content on this website — including solution descriptions, indicative pricing, timelines and technical capabilities — is provided for general information only. It does not constitute a binding offer, guarantee of performance or professional advice.

Indicative prices are shown in Singapore Dollars (SGD) and may vary based on project scope, complexity, data requirements and timeline. Final pricing is confirmed in a written proposal or service agreement following consultation.

AI systems involve inherent technical limitations. We do not guarantee specific accuracy rates, uptime levels or business outcomes unless explicitly stated in a signed contract.

4. Enquiry process

Submitting a contact form creates no contractual obligation on either party. We will review your enquiry and respond within one business day where possible. Acceptance of any project requires a separate written agreement signed by both parties.

Information you provide in enquiries must be accurate to the best of your knowledge. We rely on this information when preparing scopes and estimates.

5. Service agreements

All AI development, consulting and deployment work is governed by a separate Master Services Agreement, Statement of Work or equivalent contract. In the event of conflict between these Terms and a signed contract, the signed contract prevails.

6. Payments

Payment terms, milestones and accepted methods (bank transfer, corporate cheque or other agreed methods) are specified in project contracts. All amounts are in SGD unless otherwise agreed in writing.

Late payments may incur interest at the rate permitted under Singapore law. We reserve the right to suspend work on overdue accounts after written notice.

7. Cancellation and refunds

Cancellation terms depend on the engagement type and are set out in the relevant service agreement. For fixed-scope projects:

• Cancellation before work commences: deposit refunded minus administrative costs (typically 10%);
• Cancellation after work has commenced: fees for completed milestones and work-in-progress are payable; remaining prepaid amounts refunded on a pro-rata basis;
• No refund for deliverables already accepted by the client.

Advisory sprints and workshops are non-refundable once the session has commenced.

8. Intellectual property

Website content, branding, logos and materials are owned by IntellectForge or our licensors. You may not reproduce them without prior written consent.

Intellectual property ownership for custom AI deliverables is defined in project contracts. Unless otherwise agreed, clients receive a licence to use deliverables for their business purposes upon full payment.

9. Limitation of liability

To the fullest extent permitted by Singapore law:

• IntellectForge is not liable for indirect, incidental, consequential or punitive damages arising from use of this website or our services;
• Our total liability under any claim relating to website use is limited to SGD 500;
• For contracted services, liability is limited as set out in the relevant service agreement.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot be excluded under applicable law.

AI outputs may contain errors. Clients are responsible for validating AI-generated content before use in business, legal, medical or financial decisions. These Terms do not constitute legal, financial or professional advice.

10. Third-party links

This website may contain links to third-party sites. We are not responsible for their content, privacy practices or availability.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we handle personal data under the PDPA.

12. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Singapore. Any dispute arising from or relating to these Terms or website use shall be subject to the exclusive jurisdiction of the courts of Singapore at our registered address.

13. Changes

We may update these Terms at any time. Changes take effect upon posting to this page. Your continued use of the website after changes constitutes acceptance.

14. Contact

For questions about these Terms, contact us at:

IntellectForge Pte. Ltd.
Email: [email protected]
Phone: +65 6778 4521
Address: 1 Fusionopolis Place, #03-20 Galaxis, Singapore 138522
UEN: 201639482D