Privacy Policy

Last updated: May 2025

IntellectForge Pte. Ltd. (UEN 201639482D), located at 1 Fusionopolis Place, #03-20 Galaxis, Singapore 138522 ("IntellectForge", "we", "us"), is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and guidelines issued by the Personal Data Protection Commission (PDPC).

1. Data we collect

We may collect the following categories of personal data:

• Contact and identity data: full name, email address, phone number, company name and job title when you submit an enquiry or contact us.
• Enquiry details: solution of interest, preferred consultation date, team size, budget range, message content and any other information you voluntarily provide.
• Technical and usage data: IP address, browser type, device information, pages visited, referring URLs, session duration and interaction patterns collected through cookies and similar technologies.
• Communication records: correspondence with our team via email, phone or other channels related to your enquiry or engagement.

2. Purposes of collection and use

We collect and use personal data for the following purposes:

• Responding to your enquiries and providing quotations or project scopes;
• Scheduling and conducting consultations;
• Delivering AI consulting, development and related services under contract;
• Improving our website, services and user experience;
• Conducting analytics on site traffic and usage patterns;
• Sending marketing communications where you have provided consent;
• Complying with legal and regulatory obligations in Singapore.

3. Legal basis

Under the PDPA, we rely on consent, contractual necessity, legitimate business interests (where permitted) and legal obligation as appropriate bases for processing your personal data. By submitting an enquiry form or accepting cookies, you consent to the collection and use of your data as described in this policy.

4. Cookies and similar technologies

Our website uses cookies to improve functionality, remember preferences and analyse traffic. You may accept or decline cookies via our cookie banner. Essential cookies required for site operation may still be used. For more information, contact us at [email protected].

5. Disclosure to third parties

We may share personal data with:

• Cloud hosting and infrastructure providers (data stored in secure, access-controlled environments);
• Analytics service providers (aggregated and anonymised where possible);
• Professional advisers (legal, accounting) bound by confidentiality obligations;
• Government or regulatory authorities where required by Singapore law.

We do not sell your personal data to third parties.

6. Cross-border transfers

Where personal data is transferred outside Singapore, we ensure that recipients provide a standard of protection comparable to that under the PDPA, through contractual safeguards or other permitted mechanisms.

7. Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Enquiry records: up to 24 months from last contact, unless a business relationship is established;
• Client project data: duration of engagement plus 7 years for legal and accounting purposes;
• Cookie and analytics data: up to 26 months.

8. Your rights

Under the PDPA, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Withdraw consent for marketing communications at any time;
• Request information about how your data has been used or disclosed in the past year.

To exercise these rights, contact our Data Protection Officer at [email protected]. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These include access controls, encryption in transit, secure hosting environments and staff training on data protection.

10. Contact and complaints

For privacy-related enquiries or complaints, contact:

IntellectForge Pte. Ltd.
Email: [email protected]
Phone: +65 6778 4521
Address: 1 Fusionopolis Place, #03-20 Galaxis, Singapore 138522

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.